Implementing Localization using GenAI for Worldwide Expansion
Problem Statement
The client's international expansion was failing at the first hurdle. When potential hotel customers in new markets visited their platform, they were met with confusing, machine-translated text that made the sophisticated software appear unprofessional and untrustworthy. This "language barrier" was crippling their ability to run effective marketing campaigns, generate qualified leads, and close deals, effectively blocking their entry into lucrative new regions
Client Info
A rapidly growing SaaS company providing a sophisticated Property Management System to independent hotels and boutique chains worldwide. Their entire growth strategy hinges on successfully penetrating non-English speaking markets in Europe and Asia.
Outcomes
10x faster translation process
80% cost savings on translations
How did BeautifulCode do it?
BeautifulCode began by investigating standard translation solutions like Google Translate. We quickly identified a critical flaw: these tools translated words and phrases in isolation, failing to consider the surrounding user interface and the specific context of the webpage. This resulted in awkward, inaccurate, and often nonsensical text that would damage the user experience.
Our solution was to build a bespoke, context-aware translation pipeline powered by a Large Language Model (LLM).
Engineering a Context-Rich Data Structure
We first designed a unique input data structure. Instead of just sending a word or phrase for translation, this structure included the text itself, its specific location on the webpage, and a description of the surrounding context. This ensured the AI had the full picture before attempting a translation.
Crafting a Sophisticated Prompt
We developed a detailed prompt that instructed the LLM on the client's specific business tone and brand voice. The prompt was engineered to use the rich contextual data from our input structure, guiding the model to produce translations that were not only accurate but also culturally appropriate and consistent with the brand's identity.
Leveraging Llama 3 for High-Quality Translation
We chose Llama 3 as the core translation engine for its advanced reasoning and language generation capabilities. By feeding it our context-rich data and specialized prompt, we could generate translations that preserved the original meaning and nuance, far surpassing the quality of context-unaware tools.
Human-in-the-Loop for Quality Assurance
To guarantee the highest level of accuracy and quality, all AI-generated translations were sent for a final review by human linguists. This crucial step ensured that every piece of localized content met the client's standards before being integrated into the live web application.
Technologies Used
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